Collect.chat

Collect.chat allows you to quickly and easily add a chatbot to your website. You can then keep in touch with your customers at any time to answer their questions and significantly improve their satisfaction.

Customer demands are increasingly high. One of these expectations is the ability to get clear and precise answers, everywhere and at any time. Unfortunately, you can’t be available at all times and your employees need a break!

To solve this problem, the easiest way is to opt for Collect.chat. This platform allows you to integrate a chatbot to your website to interact with your customers for you. This way, when they have a question, they can converse in a natural way instead of filling out an unattractive form.

This has the effect of qualifying and converting your visitors into customers in a pleasant way. The impact on your sales volume and profitability is significant.

Moreover, the installation is accessible to all. To take advantage of Collect.chat's chatbot, all you have to do is use a drag-and-drop editor to add questions and customize them. Then, you install or share the chatbot via HTML code, a WordPress plugin or a chatbot page link, depending on your needs and constraints. Finally, you receive automatic notifications from the tool following its deployment.

And the results are there! According to Collect.chat, adding a chatbot provides access to concrete benefits:

• 24/7 business availability;
• 50% less spending on sales;
• 3 times more visitor conversions;
• No data collection effort required.

The Collect.chat platform has arguments to convince. More than 25,000 companies have chosen to use their chatbot. Among the most famous examples, we can mention Airbnb, Yelp, the Bank of Bhutan and even the UK Government.

Key features

• Automated lead generation — Collect.chat's chatbot can generate leads for your business without any manual effort. By asking the right questions, the chatbot gathers information and nurtures potential customers to convert them into paying clients.
• Human handover option — While Collect.chat's chatbot is designed to answer most of the queries, if a visitor needs a human touch, there's an option to handover the conversation to a live agent. This way, you never miss an opportunity to provide exceptional customer service.