CallHippo

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

Making and receiving calls is still a basic but essential task for any business today. This channel, which is preferred by many customers, is essential both for managing customer complaints and for prospecting. However, it is complex to set up a set of telephones and to optimize their operation.

CallHippo is ideal for saving money and improving performance. Its cloud-based virtual phone system allows you to buy and run a professional system in less than three minutes, in more than 50 countries around the world. With it, you can easily receive incoming calls or manage your outgoing calls.

Such a system frees you from the cost and installation constraints of a traditional telephone switchboard. Calls are routed via the Internet, saving you time. CallHippo’s communication solution includes advanced features.

The virtual phone lines are analyzed by an AI to increase the productivity of the after-sales teams. This telephone exchange also supports your sales teams. Indeed, the platform can analyze performance to identify campaigns that generate calls and revenues. You can then optimize your efforts, reduce acquisition costs and see an increase in the conversion rate.

Key features

• Deliver a quality customer experience — You can handle customer calls at any time. Intelligent call routing ensures fast, personalized responses. Your satisfied customers are then much more likely to be retained in the medium to long term.
• Automate your workflow — To increase your efficiency and business performance, automate pre- and post-call tasks with over 100 application integrations. Zapier, Interphone or Pipedrive are just some of the tools you can connect in a few moments.
• Preserve your brand image — Demonstrate your company’s professionalism with CallHippo’s many features. Whether you want to answer your customers’ questions or reach new targets, this VoIP solution is ideal for meeting customer requirements at any time.