SelfCustomer Support
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FreeScout
Free & Open Source
Lightweight help desk and shared inbox
Self-hosted Tools
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osTicket
Self
Free & Open Source
Open-source tool. Self-hosted setup.
Open source support ticket system
Things to Know About Self-Hosted
Self-hosted tools are open-source apps you install on your own server to replace SaaS products. You get full control and often zero license cost, but you're responsible for setup, security, backups, and uptime.
- Caution: You might need capable hosting or a VPS
- Caution: Setup requires technical experience
- Caution: You manage updates and patches
- Caution: Security and backups are your job
- Caution: Uptime depends on your server
- Caution: Scaling may need extra work
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