Jelly

Jelly (letsjelly.com) is an intuitive email collaboration tool designed for teams. Unlike complicated help desk software, Jelly helps your teams stay synchronized, ensuring no email is missed, providing features to assign responsibility and discuss emails privately.

Jelly is the simplest shared inbox solution designed for small teams managing email addresses like support@ or hello@. It eliminates the chaos of shared logins and scattered replies, offering a streamlined way to collaborate on emails. Jelly makes it easy to see who’s handling what, ensuring no email slips through the cracks. With features like claiming conversations, private team discussions, and activity tracking, Jelly fosters efficient teamwork without the complexity of traditional help desk software.

The platform prioritizes simplicity and affordability. Every team member gets their own login, enabling clear ownership of emails while maintaining visibility for your entire team. Internal comments allow private discussions within email threads, helping your teams align before responding externally. Jelly’s robust notification system ensures timely updates, while its intuitive interface keeps collaboration friction-free.

Unlike complex alternatives, Jelly focuses exclusively on email collaboration without bloated features or steep per-user fees. Whether handling customer inquiries or coordinating internal communications, Jelly transforms your shared inboxes into a powerful collaboration tool.

Stop missing emails and start collaborating effortlessly.

Key features

• Shared inbox management — Jelly centralizes team email addresses like support@ or hello@, allowing all emails to be visible in one place. This ensures no message is missed or lost among personal inboxes.
• Private team discussions — Jelly allows private, internal-only discussions on email threads. Teams can collaborate, ask questions, and align responses before replying to external messages, ensuring clarity and professionalism.
• Activity tracking — A built-in activity log enables teams to track who has read, claimed, or responded to emails. This transparency keeps everyone aligned and improves accountability within your team.
• Intuitive interface — Designed to feel as simple as regular email, Jelly’s interface is user-friendly and easy to adopt, reducing the learning curve for teams transitioning from traditional inboxes.