Instatus

The SaaS software Instatus allows any business to quickly create an attractive and relevant status page. This way, you can keep your customers informed of the status of services in real time.

In order to stay in touch with your customers, satisfy them, and keep them loyal, it is essential that they have access to information about the status of the services you offer at all times. Indeed, a breakdown or malfunction can happen at any time. So you need to be proactive and have a solution for quick status updates.

The Instatus solution has been developed to address these specific issues. In just a few minutes, this online platform generates a nice status page. It displays all the necessary information to the customer in the shortest possible time. In this way, dissatisfaction and frustration do not have time to build up among customers, because you meet their needs before they even have to formulate them.

Customers are satisfied even during service downtime because they have access to quality information. This increases customer confidence in the reliability of your company and significantly reduces the creation of trouble tickets. This reduces the burden on service departments and allows your agents to focus on the tasks at hand.

In short, Instatus keeps customers happy and loyal over the long term. In addition, your company saves valuable time and significantly reduces costs because Instatus makes it possible to deploy powerful status pages at a very competitive rate.

Inform your customers online at any time

Key features

• Connect with popular chat platforms — Instatus now integrates with popular chat platforms like Slack, MS Teams, and Discord. Keep your customers up-to-date and informed on their preferred channel.
• Easily automate your status — Save time by automating your status page with over 10 monitoring integrations. You can connect the solution with many popular services including Pingdom, Datadog, Uptime Robot, New Relic and PagerDuty.
• Quick and easy customization — Instatus allows you to customize your status page with ease. Change and adjust your logo, colors, HTML, CSS, and JS codes to create a seamless brand experience for your customers.